Terms and Conditions of Sale
Please read the following terms and conditions of sale
before purchasing your item.
We will accept payment by paypal or by debit / credit card paid through paypal, we also accept crossed or uncrossed postal orders and crossed money orders made out in pounds sterling, and cheques drawn on a uk bank account in pounds sterling
Please note: if paying by cheque or postal/money order your purchase will not be sent until the cheque/money order has been cleared and the payment is in our bank account, which could take up to ten days from the receipt of the payment. If you require your item to be posted imediatly, please pay by paypal or by debit / credit card
Please make all cheques payably to d Joyce
U.K freepost courier delivery only insures your purchase for up to £20.00. carrier insurance against loss in transit
Royal Mail U.K standard postage, only insures your purchase for up to £20.00. carrier insurance against loss in transit
Royal Mail Recorded Delivery will only cover your purchase for up to £50.00. carrier insurance against loss in transit
For parcels that exceed these amounts and for full value carrier insurance cover against loss. please select an increased cover delivery or royal mail special delivery
Please note: When selecting Royal Mail Standard non tracked postage.
Claims for loss will only be accepted after the carriers have confirmed non delivery.
If delivery is confirmed by the carriers any further claim will be at the purchasers liability.
Please Note: That though Collectables Corner are happy to send your order to any address as specified by the customer, we will not accept any liability for orders when the delivery address is a business address or a premises where the person`s accepting the delivery could be someone other than the named recipient. And that any claim for non delivery or damage to an order where the purchaser has selected it to be delivered to such an address will not be accepted.
U.K Feepost Promotional offer
Please note: When selecting our Freepost promotional offer, that your level of cover against loss or damge whilst in transit will have a limited liability for compensation up to a total amount of £20.00 only, regardless of the actual cost of the item purchased. Any purchase valued above this level of compensation will be the purchasers liability. Should you require an increased level of insurance or a faster delivery service please select a postage quote that reflects your requirments and covers the value of your purchase against loss for any claim for compensation.
Please Note: That Collectables Corner Free Post Discount will only be available at our discretion, and on selected lines only. It will be unavailable when a coupon is applied, or when selected clearance lines are added to the basket. and will also be dependant on the total weight of the item and shopping basket.
We will accept payment by paypal. or by a credit / debit card payment made through paypal. all payment to be made in British Pounds Sterling only. We will also accept Crossed Money Orders drawn in Pounds Sterling.
Please make all Cheques payably to D Joyce
International Buyers - Please Note:
Import Duties, Taxes and Charges are not included in the item price or shipping charges. these charges are the Buyer`s Responsibility. It is therefore advisable to check with your country`s customs office to determine what these additional cost could be prior to bidding / buying. These charges are normally collected by the delivering freight (courier) company or when you pick up the item. Please do not confuse them for additional p&p charges. Please be aware we do not mark merchandise values below or mark items as gifts. as international government regulations prohibit such behavior.
We will endeavour to post your purchase within 3 working days of the cleared payment . (this excludes saturday & sunday) Please remember items purchased from Friday to Sunday may not be posted before Tuesday/ Wednesday. Please make sure there is someone available to receive your parcel, as item`s returned undelivered will normally incur a further delivery charge before being re-sent. if you require your item to be posted to a different address or p.o box . you will need to select a recorded signed for delivery service. if no recorded signed for service is offered, please wait for a revised invoice before paying. Please remember that we take no automatic responsibility for items lost or damaged by the postal system, and we always get proof of postage which we will send should it be necessary. We will however always be of assistance should the necessity arise, that a claim be required to be made against the carrier. iI the event of non receipt or damage of your parcel. Notification of Non Receipt or Damage to your Order must be recieved by us within Fourteen days of Dispatch of your parcel. Any refunds that may become applicable for an item that has been not recieved will be made in up to 30 days of notification of non receipt, or in the case of your purchase arriving damaged, within 30 days of our receiving the return of your damaged purchase, so as to allow us time to confirm that it is the same item as sent and contact the relevant carrier service. If no notification of non receipt or damage of your order has been made within the required fourteen days we will consider your item as safely delivered. We will combine packaging of multiple purchases in order to reduce postal cost if possible. please email for a combined postage quote if purchasing more than one item
please note: that though collectables corner are happy to send your order to any address as specified by the customer, we will not accept any liability for orders when the delivery address is a business address or a premises where the person`s accepting the delivery could be someone other than the named recipient. and that any claim for non delivery or damage to an order where the purchaser has selected it to be delivered to such an address will not be sanctioned.
Collectables Corner offer a limited Liability Carrier Insurance up to the Maximum value as shown at checkout. For all Parcels that exceed these values, it is advisable to select a service that provides full cover for your order. Any claim for compensation that may be required to be made against the carrier service, will only be valid up to the level of cover that has been selected by the purchaser
All our items are covered by a Full Purchase Price Money Back Guarantee
should you not be completely satisfied with your purchase.
This Guarantee is Subject to the Following Conditions:-
We will only automatically accept returns on items that are clearly not as described on our website. All returns will need to be agreed in advance. All return request and all claims for loss or damage and any claim for items or parts missing from an order, must be made within in 24 hours of the carriers recorded delivery, and all accepted returns must be completed within 14 days of confirmed delivery. 21 days for international purchases. All returns must be returned with all of the original decorative packaging and accessories intact as supplied, with no after sales faults or damage having been sustained to said original packaging. Returns must be carefully re-packaged for the return, with all accessories supplied, using the original protection and outer packaging as used to send the item, or contained in a suitably secure replacement outer box and protective packaging that fully protects the item on its return journey. Items that are returned without all of their decorative packaging or accessories as originally supplied, or items returned in poly bags of any description that do not provide sufficient protection for the item or its original decorative packaging will be void from any refund. All our items are security marked and come with a serial numbered void if removed security label attached which will be photographed at dispatch, and should it be found that the item returned does not have the applied security marks and label that match the photographs taken, the return will be void and the matter will be reported to the Police. The buyer to pay for all postage and packaging costs incurred with any returns, unless otherwise agreed. returns of items dispatched by freepost will also be liable for the original cost of postage which will be deducted from any refund made. Once the item has been received, inspected and security checked. and confirmed to be as sent. we will initiate a refund of your original payment, minus all postage, packaging, and miscellaneous cost, to include the cost of any promotional u.k freepost postage offer, already incurred in the dispatch of your purchase. we will also deduct in full from any refund due, any offers, discounts, deals or promotions that were previously applied to your order whether your order was returned in part or full. We will accept no automatic responsibility for goods lost or damaged in the post. and would advice that a recorded/ tracked proof of postage is obtained for all items returned. (please contact by email if there are any problems).
Please note that all our items come with a serial numbered void if removed security label attached, a photographic record of which will be taken at dispatch. Please do not remove this label! until you are fully satisfied with your purchase. Items returned without the recorded serial security label attached will be void from any refund.
All photo`s shown are a representation of the item being sold and we will not accept returns on the grounds that the colour is not the same as the photo shown as this can be affected by the type of browser used and the screen resolution as set on your device.
To help facilitate a quick response to all return request please use the product returns form when requesting the return of any item, which can be found by going to the customer service tab at the bottom of all pages and clicking the returns button. or by using the following url http://collectablescorner.co.uk/account/return/insert
Please remember that when purchasing any of our items you are entering into a binding contract, and are agreeing fully to our terms and conditions of sale as listed above. there will be no exceptions to these conditions under any circumstances. We retain the right to cancel the sale without consultation or recrimination, should we feel that for any reason these conditions of sale have been abused, or that for any reason the conditions of the purchase warrant it. All postage charges shown are estimated. these charges may be subject to change at our discretion and will depend on the combined final value of the items purchased, and any changes made to the prices charged by the postal provider.